Last Updated/Effective Date: April 16, 2022.
These Terms govern your use of SendGlobe Online services. By using our platform, you agree to comply with these conditions.
1. Definitions
“We,” “Us,” “Our” refer to SendGlobe Online.
“You,” “Customer,” “User” refer to the person using our services.
2. Eligibility
You must be at least 18 years old and provide accurate personal details to use our services.
3. Services Provided
International money transfers.
Business and personal payment solutions.
Multi-currency support, bank deposits, wallet top-ups, and cash pickups.
4. User Obligations
Provide truthful and accurate information.
Use our services only for lawful purposes.
Do not attempt to bypass security or compliance systems.
5. Fees & Exchange Rates
All applicable fees are displayed before transaction confirmation.
Exchange rates are fixed at the time of transfer.
6. Refunds & Cancellations
Refer to our Refund Policy for details.
7. Compliance
We comply with AML, KYC, and other international financial regulations. We may request additional documents at any time.
8. Limitation of Liability
SendGlobe is not liable for delays, losses, or damages arising from:
Inaccurate recipient details provided by the user.
Banking or third-party delays.
Events beyond our control (e.g., technical failures, natural disasters).
9. Account Termination
We reserve the right to suspend or close accounts in cases of fraud, misuse, or regulatory non-compliance.
10. Governing Law
These Terms are governed by the applicable financial regulations in your jurisdiction of service.
